Outback Steakhouse
Reviews and Complaints
www.outback.com
Anonymous
West Springfield, Massachusetts
Terrible food!
We wish we never ate the food it was terrible! Over seasoned junk was all it was. Poor quality meat gets covered in seasoning so spicy that you cannot differentiate flavors of foods! Thank god It was a gift card that paid because we were disgusted. If your in the mood for going out for a steak dinner your better off going to Longhorn;)
Reason of review:
Bad quality
Angelita Ivj
Rewards lost in the wind
The server last Saturday couldn’t find my account. The person I just was talking to said it was correct. Now I have to go to the website and prove the family was there! Not worth having this app. Also I was never told I had to visit within 6 mos or loose the rewards which I had already two other visits.
Reason of review:
Damaged or defective
Anonymous
Fraud
I ordered dinner online gave me credit card # just once...Since then ordered 2 more times and was told you have your number with us. It should have been a red flag but it was convenient. Order tonight and was told they don't have my credit card information. It's illegal to keep it. No sht! I spoke to the manager and he said he did not have me information there, didn't know what I was talking about and hung up on me because "he was busy". He would not give me his name. I spent the last half hour with my credit card company reporting this and I warn you all....
Reason of review:
Poor customer service
Anonymous
Washington Township, New Jersey
Waste of money.. Value / Portion
Goint to Outback for 25 yrs.. at least 3 times a month, NO MORE... Endless Shrimp for $8.99.. A Major Joke, unable to get refills. No management team to come around to see how the experience is.. they use to do that..i guess they dont to care about feedback / and complaints head on, Must not be in budget or they dont care.. THIS OUTBACK, TURNERSVILLE NJ HORRIBLE!! The is too much competition like Texas Roadhouse..
Reason of review:
Not as described/ advertised
1 comment
Anonymous
Bad service/food/ extremely rude manager
To much to discuss Please call me 703-855-****
Reason of review:
Poor customer service
Anonymous
Unsatisfactory
I placed an order online for delivery 9/30 at approximately 5 30 pm. Order was to arrive at 6:37. Did not receive until after 7. They were very busy. Did not receive an item. Lobster/mushroom. I paid 4.99 for called. Put on hold. Also food was not hot at all. Very disappointed Order total was 33.92. Store. # 3331
Reason of review:
Problem with delivery
Anonymous
Virginia Beach, Virginia
Food Poison
So we decided to do take out today. What a bad mistake. We started eating a little after 2pm and right after I was done, my stomach was in knots! It is now almost 7pm and I am still in pain. Stomach cramps, vomiting, etc. This is why I love to cook at home. I will not be going back to this location EVER on Fordam Dr in Virginia Beach. Eating a meal that you paid for and then making you feel like you are about to die, is the worst!!
Reason of review:
Bad quality
Anonymous
Princeton, West Virginia
Very Disappointed
My husband, granddaughter & I went to Outback in Princeton WV on 08/26/17 at 3:28 pm. My husband ordered 6" Sirloin Steak medium well and load mashed potatoes & salad. When our food came out my husbands steak was very well done and they told him they were out of mashed potatoes, my granddaughter ordered French fries and they put my husbands steak and her ff on the same plate. My husband asked for another plate and he ordered mac & cheese which was not good. He showed the steak to the waitress and said he ordered med well and she said, sometime you take a chance with the steak. He also asked how were they out of mashed potatoes at 3:30 in the day and she gave no answer. My food and the Blooming onion was good. My husband was so upset. He called the customer service number but no one call back..
Loss:
$23
Pros:
- Blooming onion
Cons:
- Cusomer service
Reason of review:
Bad quality
Preferred solution: Full refund
3 comments
Anonymous
Not even close to my address
I am so tired of hearing about commercials it sounds good but nothing's close to me at all in Maine
Anonymous
Cheese fries
What the heck did they do to the cheese fries?!?!
Anonymous
The crab cakes are horrible!
I'm from Crisfield, md and I know a good crabcake! This was only meal mix, undercooked, and I couldn't even find any crabmeat! I told my friends to never order them! Complete disaster!
Cons:
- Under-cooked food
Reason of review:
Bad quality
Jordan Htm
No shrimp
We ordered steak and all you can eat shrimp. They would not give us but 2 orders of shrimp.
Reason of review:
Not as described/ advertised
Anonymous
Worked there everyone turned on me for doing my job TERRIBLE
It happend today october 23 2017 all i did was come into work tried to do the job and pretty much got hazed by every employee in the restaurant so idk thought i was doing a good job but aperently not....
Carly W Kxg
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Myrtle Beach, South CarolinaCold food!
We went to get take out last night at the tanger outlets 501 in myryle beach location. We waited an extra 15 mins for our food, however when we got home (we live 7 mins away from this location) the food was ice cold. The cheese was burnt on the fries but all was cold, the mac and cheese bites were mushing, their was no toppings for the baked potato, the steaks were over cooked, no dressing for the salad, no bread, and rotten lettuce in the salad. Thus is the 3rd time outback has royally sucked and were done!
Reason of review:
Bad quality
Anonymous
Their delivery is a joke
Called for delivery I live 4.5 miles away they tell me they don't deliver there was going to order over $100 worth of food what a joke delivery service total joke
Reason of review:
Problem with delivery
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Instead of frequenting soul-less chains, why not support a locally-owned steakhouse?