Outback in Laguna Niguel California will not honor a currently advertised special of Steak and Lobster for 15.99.This special airs on television multiple times a day in the greater Orange, Los Angeles, San Diego area of which this restaurant is located. We visited this restaurant Saturday evening at 6:oopm to try and take advantage of this special.
The server informed us that their store does not honor all advertised specials. This is ridiculous and we feel if the restaurant does not want to honor advertised specials, then they need to put a sign at the front door making customers aware of this. We had to wait 45 mins for a table just to be told that they would not honor the 15.99 price.
Very aggravating and certainly ruined our evening. After waiting for our table we decided to stay and pay full price but I guarantee we will not be back...
Product or Service Mentioned: Outback Steakhouse Steak And Lobster Combo Meal.
Reason of review: Pricing issue.
Monetary Loss: $15.
Preferred solution: Let the company propose a solution.