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On Thursday July 29th I called to place a order for chicken pasta with no green onions at 2:47pm. As I was on the phone I kept repeating to the girl to make sure it has no green onions and she proceeded to tell me it doesnt comes with it when I told her it does I order it all the time when I dine in.
I arrived to outback at 3pm in the pickup area no one came out to ask who was I picking up for or anything till about 3:20pm then when I received my food about 3:35pm it was incorrect. I called asked for the manager and told her what was going on all she could say was that she was getting the cooks to remake my food no apologies extra for the kind wait or anything.
When I finally received my correct order at 4pm my pasta didnt have any Alfredo sauce on it and the bread was hard as a brick. I am very disappointed and was late to work behind this
Product or Service Mentioned: Outback Steakhouse Steak.
Preferred solution: Full refund.
Outback Steakhouse Pros: God food.
Outback Steakhouse Cons: Bad servive and bad mangers.
Location: 1700 West Mercury Boulevard, Hampton, VA 23666