Where do I start. The order in question is a order to fix a previous order, so you would think the problem would be fixed since management stepped in.
However, it made matters worse & insured I will never order salmon from this location in Oxon Hill. The 1st order that went south was for 2 10 oz salmon entrees, 1 w/sauteed mushrooms & 1 w/mixed veggies. I specified that I was using a comp with this order because I was given 2 7 oz on my last order(not at this location) so please give the correct wgt allowing for water loss I know should be at least 9+ oz. What I got was 1 less than 6 oz overcooked salmon w/burnt edges(I have pics to prove on a scale), no veggies, the mushrooms looked boiled or steamed wbroth or wet liquid also took pics.
1 of the 2 bloomin onions had too many onion skins and the other had a huge clump of white uncoated onion in the middle. On the plus side my husbands porter house was perfect & good weight, so when I called I was not willing to have him drive back that day to ruin his hot meal too. So I agreed we both would return the next day w/camera in hand to show all. I called, let the manager know we were on our way.This order went south again when she bought the order out & I could tell by the wgt of the box both were under 6 oz & even more over cooked almost burnt.
When I questioned the manager she said the salmon comes pre-packaged which tells me you are going to be ripped off no matter was size salmon you order here. I have had it corrected right at the lottsford location before w/right wgt & cooked just right, which is why decided to try again. To make matters worse, this manager said she would give me another 7 oz & brought out another burnt salmon you could clearly see was just as small as the 2 that were claimed to be 10 oz.. How insulting is that!
Also the sauteed mushrooms was not a serving & did not even cover the bottom of the container but at this point I was done & saw no further point since the manager just kept saying I'm trying. I am sorry to say this location not only rips you off but completely overcooks the salmon to death which is a crime!
Product or Service Mentioned: Outback Steakhouse Manager.
Reason of review: Not as described/ advertised.
Monetary Loss: $80.
Preferred solution: Do not overcook food, sell or offer what is not true to weight.
Outback Steakhouse Cons: Repeat overcooked under weight food.