When I ordered a 6 oz. filet, medium, @ $21.95 (or close), I expected exactly what I had paid for.
What arrived at my table, however, was a 4 oz, 1/2" thick, dry and overcooked, low-to-medium grade piece of meat. The service was excellent, the staff was friendly, and my wife's order of lobster tails was satisfactory. But the steak was a disgrace, not only to the Outback, but to the beef industry, and entire state of Texas as well.
You should be ashamed to put such a meal before a customer. This is the second time this has happened, so I'm history at the Outback.