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On Christmas Eve day I called the Inverness ,Fl Outback and made a reservation for that evening for a table for two at 6:45. We attended our church candlelight service and timed it so that we arrived 10 minutes early in anticipation of getting our table. There was no...
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2.3
I didn't like
  • Customer service
  • No value of customers time
  • Attitudes
#1434529
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Outback Steakhouse in Vero Beach, Florida - Horrible experience

From start to finish was an absolute nightmare service food was cold all steaks nor correctly cooked..bad bad experience worst in my lifetime
1.0
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#1430627
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Outback Steakhouse in Tampa, Florida - Disgusting practice

I ordered a hamburgerand asked for medium rare but it came rare. I know this because i took one bite. The waiter took my entire plate back and eventually a manager named David brought just the burger without my fries i hadn't eaten yet. I asked if he had microwaved it because it was the same burger missing the one bite. He said no, they put it back on the grill. He says that is their policy, to put food that isn't cooked right back on the grill even if out was bitten off of. I was completely turned off that they would casually put food back on the grill and risk others getting germs from that. I refused anything from the kitchen and left hungry.
2.8
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#1425025
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We had dinner Saturday December 8. at Outback at the falls in Miami fl. The system was down and they could not credit my visit. The waiter gave me a phone number to call : 877 546 7407 which I did and was told that I have to waite 48 hours to claim my rewards.I tried...
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3.6
#1420307
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Outback Steakhouse in Saint Petersburg, Florida - A very mean manager

Our order was wrong .when they redid it it our dinner was over with .they charged me twice for my appetizer.they could not use my reward points for 50percent off.me and my family were celebrating a year cancer free .and it was very disappointing.
1.7
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#1419979
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I was out with a group to celebrate a birthday event. My husband and I traveled from Margate, fl to miami lakes. The agreement was that if your party is all there aa we were at 7:30pm for a seating of 8pm that we would all be seated as of 9:04pm our party of 15 was...
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Anonymous
Anonymous

This is why being a restaurant manager is a very undersirable job. You have to deal with situations like this where your hands are literally tied. Either you ask people alread...

Anonymous
Anonymous

So you just expected the manager to tell customers who were already seated to leave? You aren't that important, despite what you may think. The manager couldn't just pull a ta...

#1380388
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Outback Steakhouse in Jacksonville, Florida - Don’t waste your time or $$

Ordered dinner - was 25 minutes LATE being delivered. When calling to check on food - got hung up on and then put on hold for 10 minutes for a manager to tell me the deliveries were on opposite sides... running late after delivering the other food. Almost a half hour!?! And the food was cold and mushy. Never again...
1.1
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#1375731
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Outback Steakhouse in Orlando, Florida - Possible fraud on gift card

The card was used on 9/1 and I would like the details of the purchase and no one seems interested in helping me
#1372057
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Hi, I wanted to share my experience at the Destin, FL location. I went for dinner last evening, 0280b / table 67 / svrck 35 / 9.24.18 7:36p, and was treated unfairly. I made the server aware I was using my dine rewards for my forth visit. I also made the server aware...
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3.5
#1365693
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Outback Steakhouse in Trinity, Florida - Tell you about one of your employee

This employee needs to be terminated.
1.0
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Trinity, Florida
#1357963
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