Outback Steakhouse - Fraud
Last year I solicited donations for the silent auction at Indian River Estates. The Vero Beach Outback gave a nice gift basket which included wine.
coupons for a free blooming onion and a free dessert. The basket also had a $25.00 gift card. I bid enough to win the basket. Last night we went to the Vero Beach Outback and I did receive the free blooming Onion and dessert but they would not honor the gift card.
I gave the manager the details of who prepared the basket but I did not know the womans name. I am not sure what happened. I am happy that it did not happen to someone else so that neither Indian River or I lost credibility. I must say that both my friends at Indian River and my fellow Rotarians were shocked over the incident.
If you can't afford to donate gift cards just say no. Chuck Schneider
Reason of review: would not honor gift card.
Monetary Loss: $25.
Preferred solution: I would like an apology and some assurance that employees use common sense when approaching problems. If you decide to reimburse the $25 please give it to my server who did not get a tip because I was so upset.
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