This is going back into late Nov 2017 We ordered some Burgers with some sides, grilled asparagus both were to be well done. The order was still almost $30.- Except they were far from that they were still breathing.
If they had legs they would have been walking ! bloody as can be. Both me & the wife we hungry i JUST TOOK THEM OUT OF THE ROLL THREW THEM ON A PAN FOR A FEW MINUTES, I felt like from Grilled open flame to MC Crap donalds . My wife was disgusted, What am I going to do .
Go back to Edgewater Back To Outback. Another 30 minutes or more, Except I put this on FB and heard from a Managing partner so he said, He also told me he just took over asked me what happened. I explained it to him in detail , He said he was sorry Said it should never had happened, Told me everything he new I wanted to hear but that was it He asked for my address, He also said he would send me out $30- in Gift cards within the next few weeks > we had gone away for the Christmas Holidays , Even after that Jan 2018 now its almost March 2018 What happen ??
slip your mind ? it should be $75- now, interest.
Product or Service Mentioned: Outback Steakhouse Burger.
Reason of review: Poor customer service.
Monetary Loss: $60.
Preferred solution: Credit, as promised originally , in form of Food credit !.
Outback Steakhouse Pros: Outback prior.
Outback Steakhouse Cons: Way the new managing partner handled my complaint.