Manufacturer: Outback Steakhouse Category: Customer Care Clear all filters (62 of 62 reviews match)
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We have always enjoyed Outback but The Texarkana Resturant needs help!The service was terrible and the bar area on had three tables no other customers. My husband order a beer with his food. We got our appetizer before his beer and the bread came after I meal and only...
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3.2
Product
Outback Steakhouse Customer Care
#1086922
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Tried to place order over phone for steakhouse philly lady wanted to argue with me and tell me she worked there 17 yrs and they was no such thing after explaining we had just been there a week ago she kept telling me there was no such sandwich and she knows because she...
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1.0
Product
Outback Steakhouse Customer Care
#1084275
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We called in to check the crowd and was told there was no long wait to be seated and took the name.When we arrived less that 30 mins later, there was a two hour wait plus our name was called 15 min earlier. We were given a buzzer which went off about 10 min later, but...
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Outback Steakhouse Customer Care
I didn't like
  • Customer service
  • No communication skills
  • No value of customers time
#1062953
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Outback Steakhouse - Hate the table top computer

#1086911
3.6
Details
Encountered new table computer at table. Was informed that I had to place any drink re orders on the computer and was forced to pay the bill on the computer. I want to enjoy my evening with a pleasant wait person who seems interested in seeing my wife and I have a great experience. Make the computer voluntary for anti social people who prefer it to taking with real people
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Outback Steakhouse Customer Care Review

#1022811
1.6
Details
Terrible service. Had no workers, under staffed. Im a server myself. I will never go there again because took us 2 hrs to get food. And service was terrible!!!! Macon, Ga
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Outback Steakhouse Customer Care Review

#1017037
4.0
Details
Ordered the filet and shrimp entree, never got my shrimp! Was with friends and didn't notice til we were leaving.. so said never mind.
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Outback Steakhouse Customer Care Review

#1016891
1.4
Details
Service was horrible, it was so hard just to get napkins, I got fed up and just let my daughter wipe her hands on my shirt. When our food finally came it did not look appealing at all, no silverware and by the time a fork came food was to cold to eat. It was my first and kast time their. 100$ was not worth it one bit, I'm extremely pissed about it, 30min wait for nothing.
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We went to outback on Mothers day.I expected it to be crowded but it really wasn't.We were seated right away ( we arrived at 6:05) We ordered by 6:15 the latest and never got our main meal till 7:10. The meals were warm but not hot. By the time the waitress came with...
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Outback Steakhouse Butler, New Jersey
Product
Outback Steakhouse Customer Care
#1047722
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Went to your restaurant here for a good steak.The hostess told me I needed to wait for a seat. I was alone. There were open seats in bar area and also in restaurant area. I was asked to sit and wait for some reason???? I finally asked about 30 minutes latter why was I...
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Anonymous
Anonymous

very little of this makes sensesome of your sentences make perfect sense--""""Empty seats mean less income.""""others make no sense----"""""I was afraid he had treated me with...

2.7
Product
Outback Steakhouse Customer Care
I didn't like
  • How rude i was treated
  • Uncaring attitude
#1039643
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Orderd 28$ worth of food as the store closed. $16.99 on shrimp and didnt recive cocktail sauce and i cant eat them without it espacially cause they where jumbo shrimp and didnt recive utensails to eat mashed potatoes and other side so i didnt eat 75% of my meal.. was...
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Anonymous
Anonymous

key words----as the store closed

1.4
Product
Outback Steakhouse Customer Care
#1038703
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Stopped in at Gonzales, La Outback I'm only rating them 1 star because I have too to write a review ...this is my second and last trip to this outback ... we got here at 7:45 and sat down immediately... ordered our food as soon as waitress came over ... I asked for...
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1.3
Product
Outback Steakhouse Customer Care
#1032160
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The service was poor.Our food was cold and the manager offered to warm it. We said we wanted a whole new meal which we received. I was very angry and let the manager know it. We did not even receive a discount. Our waitress spoke about us to another table and she...
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Anonymous
Anonymous

With you as a "customer", who needs enemies? Come over to my place and I will be happy to throw you out without a refund.

offconsumerpissed
off***sumer***ed

You seem like a real piece of...well, this site has language restrictions, so let's say "work." Why would you get a discount if you had a full nother meal cooked for your big ...

Product
Outback Steakhouse Customer Care
I didn't like
  • Waitress service and cold food
  • Waitress
#1019733
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Outback really needs to work on customer service !We had the worst service experience in the restaurant on Feb 20th . I contacted the restaurant about this . I was out of town Feb 23 thru the 26th so I missed the call back from the manager and have tried calling back...
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offconsumerpissed
off***sumer***ed

By your own admission, they called you back but you missed it. The manager of any store should not continuously drop what they are doing to field a call from someone that want...

Product
Outback Steakhouse Customer Care
#1017471
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i have sent emails on your website on the service i received on 2/25 at your location next to the gallaria mall in birmingham,al...my severly autistic son , my husband and I called prior and was told we were on the list.. we arrived and the person checked the list and...
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Anonymous
Anonymous

We were told we would get coupons sent to us but we never got any so they don't do what they say.

Product
Outback Steakhouse Customer Care
#1015994
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