6091 Oxon Hill Rd, Oxon Hill, MD 20745
Not resolved
1.0
Details
Cleanliness
Customer service
Location
Staff
1 comment

The waiter is sweeping the floor while asking for our drink orders! Never introduce himself and could not multi task.

The store Manager comes over to speak with me but tries to justify that she understands what the waiter was doing, but she also understands what I’m saying!

It was absolutely unacceptable that a waiter can be across from your table and sweeping with a broom and and taking your order that is disrespectful, disgraceful and unprofessional!

Jennifer the Manager sent another Manager to speak to me!

Then she returned to take our orders she gave us nasty straight attitudes rolling her eyes, being short with me and of course the kitchen was closing.

Then we had another waitress Naudi to come and finish our service out.

Her service was exceptional. Thank you

Product or Service Mentioned: Outback Steakhouse Waiter.

Reason of review: Poor customer service.

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Anonymous
#1702177

What time was it and what time do they close? Based on what you wrote, sounds like you went right at closing. If you want good service, go earlier when you aren't forcing an entire restaurant to stay open for you.