Outback Steakhouse Reviews

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Outback Steakhouse - Bad steak
Outback Steakhouse - Bad steak
What's your location in Clifton Virginia. My wife my daughter and myself ordered a steak. the steaks had a awful smell. made my littile girl throw up. its was so bad that meat was like dissolving in my hand. Ask to speak to a manager when he came to table. i asked him...
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35 comments
#1952370

I had lunch at the NJ Rt 23 location last week. The burger with cheese ordered rare came beyond well done.

The FF were so hard that after eating two I did not bother with the rest.

The wait person was pleasant but she charged me for a drink other than what I ordered. Needless to say the experience was not one to be repeated.

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Featured
ID
#1107299 Review #1107299 is a subjective opinion of poster.
Product
Outback Steakhouse Steak
Reason of review
Bad quality

Wrong food given

I did an online order where I got a slab of ribs with baked Mac and cheese and fries and 2 orders of grilled shrimp but was given cocunut shrimp than after I started eating the ribs were burn and were really fatty on them Ive been to this outback for many years and now Im tempted not to go back

User's recommendation: Probably not.

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ID
#2877748 Review #2877748 is a subjective opinion of poster.
Location
Evanston, Illinois

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Verified Reviewer
New Reviewer

Wrong order / rude management

I order grilled shrimp and was given coconut shrimp instead I am very dissatisfied with this had to throw away the order
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4 comments
#2063651

I am sure if you returned the wrong food rather than lied about throwing it away when you ate it the manager would not be rude. Want a refund return the food.

#2063665
@Vienne Uzr

Not when I live 40 minutes away

#2063672
@PissedConsumer2063665

Then he has every right to refuse the refund.

#2063942
@Vienne Uzr

Like you know anything about how a restaurant and management works. Stop talking, kiddo!

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ID
#2877458 Review #2877458 is a subjective opinion of poster.
Location
Skokie, Illinois
Pros
  • Great food
Cons
  • Bad customer service
Loss
$53
Preferred solution
Full refund
New Reviewer

No BBQ Ribs on Take Out Menu

Ive contacted the local manager to try and explain this problem but she BLEW ME OFF. I use DoorDash quite often when patronizing Outback. I used to get the BBQ ribs all the time. They are the very best item this restaurant offers. All of a sudden, they disappeared from the menu and stopped being offered to DoorDash customers. Id like to know why. When I tried to talk with the local manager, it was like talking to a brick wall. Please contact me regarding this concern. Thank you!

User's recommendation: The ribs are AMAZING, when they are available.

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ID
#2877046 Review #2877046 is a subjective opinion of poster.
Pros
  • Ribs
Preferred solution
To connect with someone HIGHER UP than the local manager I spoke with

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New Reviewer

Complaint about manager

I placed an order online 9/12 with Uber eats and about 15-20minutes after placing the order, I was informed 15-20 minutes after placing the order that my order was cancelled because the restaurant was out of the steak and cheese dip. I asked to speak to the manager who refused to offer me a courtesy item but rather offered me the option to cancel this order or get something. Not good customer service!!!

User's recommendation: always call first before placing an order.

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ID
#2874392 Review #2874392 is a subjective opinion of poster.

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New Reviewer

Tough steak

Update by user Sep 11, 2021

worst steak i have at this location . had same about a month ago ii was really good

Original review posted by user Sep 11, 2021
tough fillet at outback in westlake steak was tough and hard to cut with knife . i asked watress to get manager but she did not
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ID
#2861054 Review #2861054 is a subjective opinion of poster.
Location
Westlake, Ohio
Product
Outback Steakhouse Steak

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New Reviewer

Horrible service and server chewing on toothpick and wouldn't bring drinks and steak was raw

Server was to busy making drinks and wouldnt bring us drinks and he never checked back . He was chewing on toothpick waiting on us . Steak was supposed to be well done and it was raw . Very unhappy
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2 comments
#2060639

Whatever, go to McDonalds next time.

#2060892
@PissedConsumer2060639

No one wants to eat where you work.

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ID
#2859192 Review #2859192 is a subjective opinion of poster.
Location
Knoxville, Tennessee
Loss
$10
Preferred solution
Different server lol

Former employee

I worked at outback steakhouse in Henderson Nevada on warm springs and Stephanie in the kitchen for about 2 weeks and the person that was training me was rude did not communicate with me was purposely screwing me up and I was the only person on the line that did not speak fluent Spanish
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ID
#2858642 Review #2858642 is a subjective opinion of poster.
Location
Henderson, Nevada

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New Reviewer

Pisst

Received the wrong food, filet and shrimp on a Barbie. But I just had a steak and 3 shrimps. Server tell me there took it if the Barbie. A 12 ounce steak on a Barbie?????And only 3 shrimps Sever played with my intelegence. I sit in a wheel chair but dont have stupid written on my forhead. Waited for everything for ever. Food took for ever and than I had the wrong food. She spelled drinks in my neighbors table all over . There had to save there phone and were soaked. Rediclus.Manager need to offer me something .with me >If someone dont And told me a lie. I will tell all my friends not to go there.

User's recommendation: Do not go there.

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ID
#2856686 Review #2856686 is a subjective opinion of poster.
Location
Stafford, Virginia
Loss
$26
Preferred solution
Let the company propose a solution

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New Reviewer

Bad service

It was my birthday on ordered a sirloin well Don backed pot with sour cream and butter on the side with a salad well I got the sirloin before my salad and my backed potato had butter and sour cream in it not on the side like I ordered it I was so upset that I most lef
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ID
#2856513 Review #2856513 is a subjective opinion of poster.
Location
Madison Heights, Michigan
Cons
  • Customer service was no good

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New Reviewer

I had to quit outback because I could never get in your *** system.

I had tried to get a job at outback steakhouse in Jax, Florida point meadows. I did get the job and maybe did the onboarding when It came time for me to do my training I could not get into the computer program and I had tried over and over again and even called YOUR information tech guy. HE could not help me either so after two days of trying I said the *** with this and quit the job. I DO NOt want email from you . I do not work there and it keeps saying to complete the program. I never got in... YOUR program was terrible and it also does not have an option to unsubscribe. Can you fix it please. Thanks Blair
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ID
#2850271 Review #2850271 is a subjective opinion of poster.
Location
Jacksonville, Florida
Pros
  • Good food
Cons
  • Program not tested
Loss
$20
Preferred solution
Let the company propose a solution

Refund

I went in to outback there were a plethora of issues with or order and service we were promised s refund from the manger but I have yet to receive it the charge is still on my card please give me a call to correct this issue maryannfleitas@***.com
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2 comments
#2063652

If you ate the food I hope you do not get a refund.

#2063938
@Vienne Uzr

Doesn't matter what you think. The complaint indicates they were promised a refund. At this point, I would contact my bank for a chargeback.

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ID
#2848275 Review #2848275 is a subjective opinion of poster.
Location
Tampa, Florida
Loss
$75
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Bad food

Ordered the shrimp and filet medallions on rice special.... It did not look anything like the picture.... The shrimp were burned to almost crisp and we're strune all over the rice the meat was undercooked four pieces were raw inside and we're also spread out all over the rice.... Won't be back....

User's recommendation: Go somewhere else.

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ID
#2844154 Review #2844154 is a subjective opinion of poster.
Location
Port Saint Lucie, Florida
Pros
  • Good server
Cons
  • Bad food
New Reviewer

Door dash

Customer orders food through merchant website. Customer pays on merchant website including the tip. Merchant(Outback Steakhouse) uses door dash to deliver the food. Merchant does not add tip from customer to door dash driver. Customer thinks he/she has tipped the driver when Im fact merchant (Outback Steakhouse) kept the tip.
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ID
#2840757 Review #2840757 is a subjective opinion of poster.
Location
Bluffton, South Carolina
Loss
$11
Preferred solution
I want my tip which was $11 according to customer (Behan)

Steaks

We were at outback on 5-17 for my husbands birthday. His filet was tough and chewy as was my sirloin. We didnt send them back. Then yesterday on my birthday we tried again. Same order. Same way with my sirloin. This time I sent it back. Same thing. I would be still chewing it today. I sent in a complaint in on the May visit but got no response. We have been going there for years. What happened? I hate to stop going there, but the steaks have really gone downhill. Any compensation. Ingrid I would still be chewing it today. Thats
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ID
#2832109 Review #2832109 is a subjective opinion of poster.
Location
Genoa, Michigan
Product
Outback Steakhouse Steak
Pros
  • Very good service
Cons
  • Steak

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Verified Reviewer
New Reviewer

Small Lobster tail

I had the Filet and Lobster Tail at Outback Steakhouse in Frederick , Md. The food was prepared properly and very flavorful. However, the 3 ounce lobster tail left me wanting more. Their tails are the smallest of every restaurant I have had lobster tail at. The filet is small also, only 6 ounces. I would rather spend a few dollars more to have a better dining experience.If you are a hearty eater, Outbacks Filet and lobster tail

User's recommendation: If Filet and lobster tail is your favorite, go somewhere where you get a decent sized meal , even if it is a few bucks more !

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ID
#2827989 Review #2827989 is a subjective opinion of poster.
Location
Frederick, Maryland
Pros
  • Great food and good service
  • Good service
Preferred solution
Increase size of filet and lobster !

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