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New Reviewer

Bad steak

Outback Steakhouse - Bad steak
Outback Steakhouse - Bad steak
What's your location in Clifton Virginia. My wife my daughter and myself ordered a steak. the steaks had a awful smell. made my littile girl throw up. its was so bad that meat was like dissolving in my hand. Ask to speak to a manager when he came to table. i asked him...
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21 comments
#1952370

I had lunch at the NJ Rt 23 location last week. The burger with cheese ordered rare came beyond well done.

The FF were so hard that after eating two I did not bother with the rest.

The wait person was pleasant but she charged me for a drink other than what I ordered. Needless to say the experience was not one to be repeated.

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Featured
ID
#1107299 Review #1107299 is a subjective opinion of poster.
Product
Outback Steakhouse Steak
Reason of review
Bad quality

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Verified Reviewer
New Reviewer

Disappointed

Paid a lot of money to have food delivered only to receive cheese fries and a salad with no ranch???

User's recommendation: Make sure they have ranch before ordering I guess.

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1 comment
#2255600

Oh No...They were out of ranch? How to say my life is banal and lame without saying it...

ID
#4011301 Review #4011301 is a subjective opinion of poster.
Pros
  • Ranch is awesome
Preferred solution
Price reduction

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Verified Reviewer
New Reviewer

TERRIBLE SERVICE AND HOSPITALITY!!!!

I arrived at the restaurant (outback) around 9:30 pm Saturday night 09/24 and was failed to be greeted by any staff( it was pretty empty and not busy). So my party of 3adults and 1 infant stood there like a deer in headlights. After 10mins we were seated. Then we...
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ID
#4010359 Review #4010359 is a subjective opinion of poster.
Location
Boca Raton, Florida
New Reviewer

Bakersfield owner allows staff to drink

Had dinner this evening watched the main bartender step away, and a short bald man with mustache poor a shot into a paper cup and give it to a waiter to drink. When I brought it to the managers attention she shrugged it off like no big deal. As I walked by her she asked which waiter was it, I then told her I would reach out to the Company. Do You allow staff to drink alcohol shots while working because she did not seem to be concerned.
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1 comment
#2255396

Why would you think you deserve a full refund

ID
#4006818 Review #4006818 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund

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New Reviewer

Complaint about manager

Service was terrible...sent steak back 4 times and still wasn't done. My son sent his steak same amount of time. Manager was acting like he didn't care.
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ID
#4000962 Review #4000962 is a subjective opinion of poster.
Location
Hampton, Virginia
Loss
$35
Preferred solution
Full refund

Complain

Outback Steakhouse - Complain
Outback Steakhouse - Complain
Outback Steakhouse - Complain
Outback Steakhouse - Complain
I ordered a prime rib sandwich that I thought was small like a lunch size and potato and topping not what I asked. I live to far to return the food. Also the fettuccine meal was loaded with pepper. I had sauce on the side and it was not even a half full small cup that I received. I never had it before but I thought it was not good and I had to add my own ingredients to make it edible.
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ID
#3997615 Review #3997615 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

The Outback On Merchant in Knoxville TN is Great.

We were there and had dinner the food was great but the service was what was so wonderful. The employees were all so helpful-they helped each other-worked together and knew their jobs so good. The manager Bre was so nice and Kaitlyn was the best server we have ever had. we definitely recommend it-- it would be worth the wait or drive to it. James and Donna Brannon from Hartford TNgto eatgreat place

User's recommendation: great food highly recommended!!!!!!!!!!!!!!!!!!!!!!Employees great!!!!!!!!!!!!!!!

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ID
#3995322 Review #3995322 is a subjective opinion of poster.

Horrible Service

Id rather speak to a Rep/Manager My Phone Number Is 972480**** been waiting 4 Days for The Manager Matthew to Phone back
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ID
#3967383 Review #3967383 is a subjective opinion of poster.
Location
Greenwood Village, Colorado

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New Reviewer

No food! Your open

Not pissed disappointed. I guess hawaii. Kai *** rubbed off on a manager who is tired of taking the rich, entitled, karen stick stuck attitude bs out on me. I have no more complaint except pay your staff more because the entitlement in our neighborhood will drive staff away.By the way i dont appreciate being called pissed. I will be offended and start a movement if your not careful! #inappropriate!
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1 comment
#2253642

#dumbaz z, you are on a third party complaint site. Don’t be so high and mighty you stupid *** cc

ID
#3965524 Review #3965524 is a subjective opinion of poster.
Location
Honolulu, Hawaii

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New Reviewer

Manager refused to to take my order at 800pm. Wtf

Service industry managers should know better when to stop answering phones. Im a kitchen manager over 10years of front and back house experience. Im a real chef! Manager should not have answered the phone nor ignored me there after. Strike 3, Im starving! Thank you. I...
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3 comments
#2253767

Your complaint is silly. You state you hope the Outback treats people better...

well, that actual Outback in Australia is just a vast, remote and unpopulated area. Outback steakhouse, although it tries to be "Australian" actually has nothing to do with actual Australian cuisine. Many Australian people are offended this American steakhouse pretends to be somehow related to their country. What govt.

are you talking about when you say "mimicking the usa idiots"? What does any country's govt.

have to do with this American steakhouse chain??? Again, your complaint is very silly and really makes no sense.

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ID
#3965335 Review #3965335 is a subjective opinion of poster.
Pros
  • I love steak
Loss
$300
Preferred solution
Full refund
New Reviewer

Wasn't treated correctly dining experience

Good Morning, My experience was terrible at your company. 1.we ordered our drinks (didn't come for 25 minutes) 2. waiter finally came back to take our order (Food didn't come until 32 minutes) 3. Food was cold, we told the waiter this, He stated, the kitchen is...
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1 comment
#2249807

They won’t miss you. Just do them a favor and don’t go back.

ID
#3962074 Review #3962074 is a subjective opinion of poster.
Pros
  • Restaurant is a good company
Preferred solution
Price reduction
New Reviewer

Extremely rude and inappropriate MOD

I need a phone call to explain. Call my cell phone 205234****. My name is Maggie Braden and I work in customer service.
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ID
#3937220 Review #3937220 is a subjective opinion of poster.
Location
Marietta, Georgia
Preferred solution
Speak to a district manager.

Bad food

Ordered take out from Rapid City, S.D. location. Quality of food very poor. Manager gave cards to use on our next meal and was quite nice. This time ordered baked potatoes to go with the steaks. They must have been left over from the day before-not edible. The rib eye was to be medium rare but was about 5/8 in. thick and medium well. Two bummer meals in a row and at the prices charged makes it hard to go back to the Outback. There are plenty of steak houses that would appreciate our business.
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2 comments
#2253766

Steak taken to go is never going to be satisfactory. It is one of those things that needs to be eaten while dining inside the restaurant.

#2253659

No sympathy for anyone who orders a steak to go. You deserve what you get.

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ID
#3915665 Review #3915665 is a subjective opinion of poster.
Location
Rapid City, South Dakota

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New Reviewer

How can I get paid

Hello my name is Austin Combs. I worked a Outback Steakhouse for a brief period of time. I worked at the one off of Dixie Highway in Clarkston MI. I was a to go person, and I had 3 days of training before I could get tips. After my training. They never set me up with instant account which receives your tips. I was owed over 3 days in tips. This may not seem like a lot to you but that’s huge to me. I didn’t even get my instant set up until the 3rd time I got actually tips. I was owed money and I still haven’t gotten it. I have asked the staff multiple times and they still refuse to pay me. It is just 65$, but they can’t hold me from the money I made. It has been frustrating because it’s been over a month and I still have yet to get it. Very disappointed in the lack of leadership and responsibility of this company. I really would like to get paid for the money I was owed. Please contact me at 248-882-****.
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ID
#3906287 Review #3906287 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

Overcharged

Outback Steakhouse - Overcharged
Watch your bills people . I dined last weekend. Left good tip amount. Charged me twice . For same dinner I glass of wine one lemonade and nachos 1 .

User's recommendation: Keep an eye on your bills.

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ID
#3895937 Review #3895937 is a subjective opinion of poster.
Location
Alexandria, Virginia
Loss
$26
Preferred solution
Price reduction

Terrible service at curbside takeaway

I was the only car at the curbside pickup. Sat there for 25 min without anyone coming outside to get my name or payment. Still the only car in takeout. Another employee was sitting outside and I assume she was going in and out checking on the order. Nope. She wasnt...
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ID
#3890295 Review #3890295 is a subjective opinion of poster.
Location
Charlotte, North Carolina

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