Blackwood, New Jersey
Not resolved
Allergens Information
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Quality of Food
Value for money
1 comment

The Outback website highlighted a Wednesday special for $9.99. The menu we were given did not include any mention of the special.

We asked the server and she (somewhat reluctantly) brought us the "Wednesday Walkabout" menu. We both ordered the steak special and it was small but quite tasty -- no complaint about the food itself! The people at the next table had a similar conversation with their server (asking for the special menu). When we left, I suggested to the hostess that she include the Wednesday menu when she seats people.

She said they don't do that, but IF YOU ASK the servers have those menus IN THE BACK. This just seems unfair to people who may hesitate to ask.

Product or Service Mentioned: Outback Steakhouse Waiter.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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So basically they are saying Corporate runs this special but the store doesn't want the customer knowing about them, because it generates less money. You should contact Corporate directly and let them know what this location is doing. It's unethical, in my opinion and bad for business in the long run.