Our server at the Montgomery, Al location was horrible. It took us an hour and a half to eat, and that was going at 1 pm after lunch rush.
There was more empty tables than not. Once we complained to management, our server was changed. She was very attentive, and we thought that would remedy our problem. It did not.
We still waited a long time for our food.
It sounded from the kitchen like they were having a party. I'm 61 years old and I have never been to the point of wanting to walk out like today.
Product or Service Mentioned: Outback Steakhouse Waiter.
Reason of review: Poor customer service.