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3.4
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1 comment

I purchased $200 in gift card last week with a bonus $10 e card plus a movie voucher for every $50 card, I wanted to try the e card prior to purchasing more, I was able to print all e cards , $200 + $10 Bonus + Movie voucher, I tried all three , worked great

I again purchase another $200 card, received that e card almost immediatly , but then got a message that it could be up to 6 hours prior to receiving the 4 bonus cards and 4 movie vouchers, next day I reeived another email stating they were undeliveable because of incorrect email address or confirmation # , both of which were correct and referenced by you in the email, ( SHOULD HAVE USED COMMEN SENSE) since you used both, I entered both on several occasions for the next several hours and next day as I am sure you can verify, I also filed a report or complaint thur the site ref # (423467)ticket ID #, did this twice, then after they sent me the bonus cards that would not download, I called , The nice lady then sent me the bonus cards that still left a message wrong e mail or # , after a good time she realized that they had the correct email address from me ,but they had imput it incorrectly, I was finially able to get the bonus cards, the movie vouchers had to be handled thru another dept which took another lenghty time, I have spent hours on this mistake plus undue frustration , I feel your company owes me for your mishandling this whole fiasco

my $200 e card # BT8MYHEFC5YO

Ticket # 423467

WAYNE BURKHART

VETTEL89@aol.com

941 408 3227

500 Wexford Dr.

Venice Fl. 34293,

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: comps.

Outback Steakhouse Cons: Responce.

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Anonymous
#1702599

I feel like you owe me for reading this, after all it involved my time which I believe is as valuable as yours.