Outback Steakhouse - Unfair treatment
I am a long standing Customer and I've witnessed some concerning activity. I have witnessed at your Bethel Rd location where I routinely sit in the Bar area number 1.
There's a constant rotation of Hostesses, Waiters and the lack of focus from the Manager Pam is very noticeable. I've witnessed her shouting aloud at one of your new Hostesses that Is BAR None head and shoulders above the rest relative to meeting customer needs, smiling and asking if they enjoyed their visit. Always smiling and willing to go above and beyond to help customers and the waiters and waitresses. However the other staff is busy dating and kissing one another in front of customers and disappearing off to the back while she's expected to Host rap utensils answer phones bust tables and the Bar Tender has so many visible Tatoos and long hair that was flying all over the place but nothing was said.
I was amazed that the one employee that was available and attentive Pam sends her home.
You have these workers who are outside on smoke breaks but they complain about the one's that are attending to the customers and being a true team player like Wow!!!! Signed an observant long standing customer.
Reason of review: Poor customer service.
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