I have been going to Outback in Commack, NY for many years, and I go there with my 84 year old Mom and handicapped Brother. I get there last night around 7:30pm and was surprised and not happy, when I am struggling to get both of them through the doors and the two (2) hostesses just stood there and watched.
Then they put us at a booth and it takes 20 minutes for someone to let the waitress know that she had a table.
She was very nice, but seemed overwhelmed. Taking my family out is not always easy, but I have been to this Outback before and the staff is usually more attentive.
Product or Service Mentioned: Outback Steakhouse Customer Care.
Reason of review: Poor customer service.