Party of 5. We called ahead to Bakersfield, CA.
Outback Steakhouse for the wait time. We were told it was 25 to 35 minutes. This was fine, so we put our name in the lineup. We arrived within 20 min.
got our pager and proceeded to wait. In the mean time we watched numerous parties of 3 and 4 arrive and get seated, some even after asking about the wait. We waited over an hour and they made no effort to seat us. We were told they couldn't accommodate a table of 5 until another party left.
I've been around the restaurant industry for over 30 years and no well run location would turn their back on a party of this size. All it would have taken was a little effort.
This business is too difficult to watch a check like this walk out! We went down the street and even though dinner was a bit later than we hoped at least we got seated right away and the service was very good.