Outback Steakhouse - You had a bad experience? Ok, come on back - yesterday doesn't matter. Today is ok.
Update by user Jun 14
If no resolution, will move to LONGHORN STEAKHOUSE, in spite of the higher cost.
Original review posted by user Jun 14
Had a terrible experience.Mentioned to waiter the beer we ordered had been pulled from two taps (apparently the tap was OUT of the beer we had CHOSEN and he ASKED US what we'd like to do about it (really?).
The beer was plane gross. Also, we were told they didn't have the $9.99 Wednesday special (the only reason we went) and forced us into the $15 (each) special - too much food, spent more than we intended to. Our water glasses remained empty for far too long and we just generally did not get the attention we're accustomed to at OUTBACK. Went a step further and CALLED THE LOCATION MANAGER.
He made no correction for our last visit but simply encouraged me to come on in because they DO have the special and that our beer would be PULLED FROM ONE TAP.
Review about: Outback Steakhouse Deal.
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Full refund.
I liked: Food.